989bd Privacy Policy — How Your Information Is Kept Secure

1Introduction

989bd is a trusted online gaming platform for players in Bangladesh. We believe your personal data belongs to you — we only collect what is necessary to provide our services.

This Privacy Policy will tell you: what types of information 989bd collects, why it is collected, how it is stored, and what rights you have over your data. We want you to use our platform with full awareness and confidence.

By creating an account or using any service on 989bd, you confirm that you have read and agreed to this Privacy Policy.

2What Information Is Collected

989bd collects two types of information — data you provide directly and data collected automatically.

Personal Information You Provide

• Full name and date of birth (for age verification).
• Mobile number and email address.
• National ID or passport number (for KYC verification).
• Payment method details (bKash / Nagad / Rocket number or bank account).
• Information from messages and support tickets you send us.

Automatically collected data

• IP address and device type.
• Browser type and operating system.
• Activity logs and session data on the platform.
• Cookies and site usage patterns.
• Betting and gaming history.

3How Information Is Collected

989bd collects information in the following ways:

• Registration Form: Information you provide when creating your account.
• KYC Process: Documents uploaded for identity verification.
• Payment Transactions: Automatically during deposits and withdrawals.
• Customer Support: Time of contact via chat or email.
• Cookies & Tracking: Automatically while browsing the platform.
• Third-Party Verification: Through identity verification services when required by law.

4Purpose of Data Use

989bd uses your information only for specific purposes:

5Data Sharing & Third Parties

989bd never sells your personal information. However, in certain circumstances, data may need to be shared with trusted third parties:

• Payment Provider: To process transactions with bKash, Nagad, Rocket, and banks.
• Identity Verification Service: With regulated institutions to complete the KYC process.
• Technology Infrastructure: With server and cloud service providers who are bound by strict confidentiality agreements.
• Law Enforcement Agencies: When required by a court order or legal obligation.

6Cookie Policy

989bd uses cookies to enhance your platform experience. Cookies are small text files stored in your browser.

You can disable optional cookies at any time through your browser settings. However, disabling essential cookies may cause some features to not function properly.

7Data Protection Methods

989bd applies industry-leading standards to protect your data. Our technical team continuously works to strengthen our security measures.

• TLS 1.3 Encryption: All data transmissions are encrypted.
• Encrypted Database: Stored data is protected with AES-256 encryption.
• Two-Factor Authentication (2FA): Additional security layer for account access.
• Regular Security Audits: Periodic audits conducted by third parties.
• Firewall & DDoS Protection: Protection against cyber attacks.
• Restricted access: Only authorized personnel can access data on a need-to-know basis.

8Data Retention Period

989bd does not store your data indefinitely. Each type of information has a defined retention period:

• Account Information: For the duration your account is active, and 5 years after closure.
• Transaction records: At least 7 years as required by law.
• KYC Documents: 5 years after verification, or as required by law.
• Customer Support Contact: 2 years after the issue is resolved.
• Marketing Preferences: Until consent is withdrawn.

Upon expiry, data is securely deleted or anonymized.

9Your Rights

As a 989bd user, you have several important rights regarding your own data:

10Children's Privacy

989bd strictly does not serve anyone under the age of 18. We do not knowingly collect data from minors. Should we discover that a minor's information has been collected inadvertently, it will be deleted immediately.

Parents, please ensure your underage children are not using this platform. If you have any concerns, contact us.

11Policy Changes

989bd reserves the right to update this Privacy Policy at any time. In the case of significant changes:

• Notifications will be sent to your registered email or account.
• The date of any changes will be clearly displayed at the top of the page.
• Continued use of the service after any changes constitutes acceptance of the updated policy.

Previous versions of the policy are available upon request.

12Contact

For any questions, concerns, or to exercise your rights regarding this Privacy Policy, contact 989bd through the following:

We are committed to responding to all privacy-related requests within 30 days.